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Welcome to Raae. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by the following terms. Please read them carefully.

1. General Information

Raae is a fashion jewellery brand offering stainless steel jewellery designed for everyday wear. By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Pricing

  • All products listed on our website are subject to availability.
  • We strive to ensure accurate product descriptions and pricing; however, errors may occur.
  • Prices are subject to change without notice.
  • We reserve the right to refuse or cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.

3. Orders & Payments

  • Once an order is placed, you will receive a confirmation via email or SMS.
  • Raae reserves the right to cancel or limit quantities on any order.
  • Payments must be made through approved payment methods available on the website.
  • Cash on Delivery (COD), if available, may include additional charges.

4. Shipping & Delivery

  • We aim to process and dispatch orders within the timeline mentioned on the website.
  • Delivery timelines may vary depending on your location.
  • Raae is not responsible for delays caused by courier partners or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details.

5. Returns, Exchanges & Refunds

  • Returns or exchanges are subject to our Return Policy.
  • Products must be unused and in original packaging. Returns may not be accepted—please check our Return Policy.
  • Certain items (such as earrings or customized jewellery) may not be eligible for return due to hygiene reasons.
  • Refunds, if applicable, will be processed as store credit. Please refer to our Return Policy.

6. Product Care & Disclaimer

  • Raae jewellery is made using stainless steel, known for its durability and resistance.
  • Proper care is recommended to maintain shine and longevity.
  • Avoid exposure to harsh chemicals, perfumes, or excessive moisture.
  • Normal wear and tear is not considered a defect.

7. Intellectual Property

All content on this website, including logos, images, designs, and text, is the property of Raae and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any content without prior written consent.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Transmit harmful or malicious content
  • Violate any applicable laws or regulations

9. Limitation of Liability

Raae shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

10. Third-Party Links

Our website may contain links to third-party websites. Raae is not responsible for the content, policies, or practices of these external sites.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in your operating city.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

Email: support@raae.com
Business Name: Raae

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Raae – Designed to Stay, Styled to Shine.

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